Mermaid Water Systems review summary

5on Google,Jan 28, 2020


Cory was prompt, polite, educated in the equipment he was servicing, Kinetico. Answered all my questions and gave me a quick review when and how to self service the filters on the equipment.

5on Google,Jan 26, 2020


We had multiple companies come out for water testing and water treatment options. Randy Fajotina came talked us through the water testing and explained all the options so we could choose what was best for our house. What I really liked was nothing about his presentation was a "sales pitch" he did not try to pressure us to buy it today or soon. He said he would be there when we decided. As far as the installation process, the two men that can were very professional and kept me updated through the process so I knew what was going on. Once it was all installed, told me how to do everything we would need to do (remove and clean the filter) and showed me where everything was. Would recommend Mermaid Water.

5on Google,Jan 24, 2020


Everything was explained well. Delivery and installation was fast and flawless. Very happy with Mermaid Water Systems.

5on Google,Jan 17, 2020


We had a 15-year-old filtration system and it was time to upgrade. The experience from our in-home sales associate to our installation crew was fantastic! They really know their trade and were very professional and courteous. A very no-nonsense purchase - couldn’t be happier!

5on Home Advisor,Jan 14, 2020


Always prompt and courteous. The techs are knowledgeable and patient with me when explaining the system and options.

5on Home Advisor,Jan 13, 2020


Our technician, Zabi, was courteous, knowledgeable, on time and made sure everything was working perfectly,

5on Google,Jan 09, 2020


Cory did an excellent job today , he is very thorough with explaining what the issue is and he seems to care and definitely will take the time to listen to his customer.His customer service is Excellent, if there is another issue at any time I hope that I can request him. Thank you

5on Home Advisor,Dec 19, 2019


Knowledgeable, friendly, good follow-up.

5on Google,Dec 14, 2019


My Well Pump after 23 years of service stopped working and my search for a reliable fair priced Plumbing Company began. After reaching out to the major local Plumbers in my area and getting astronomical quotes, I remembered receiving a mailer from Mermaid Water Systems. That was the best phone call out of dozens I made. The Customer Service, Estimate, Technicians were totally on point and committed to my every need, concern and want. Each were extremely knowledgeable and more than willing to explain the process from start to finish. At no time during the repair did the Technicians try and add a bunch of unneeded or warranted extras to increase or deviate from my initial quote. They were fast, efficient and very professional. I strongly recommend Mermaid Water Systems for any and all of you Plumbing needs. ***GREAT JOB Lisa, Brent, Cory & Steve! Thank You...***

5on Home Advisor,Dec 11, 2019


Great job! Great customer service. Good value for the money. When comparison shopping they were a good value. Just wish all these products cost less.