Mermaid Water Systems review summary

5on Google,May 19, 2019


Always timely and professional service

Recommendedon Facebook,May 09, 2019

George S.

We have used Mermaid Water Service for close to twenty years and their Kinetico Water Softener. The Kinetico System uses NO ELECTRICITY-it is powered by the water it softens. And it’s a two tank system so it back-flushes one tank at a time so you are never without soft water. Their technician Zabi came to service our system yesterday, something that happens just once a year. He complete refurbished the control system and loaded our salt for u. Could not ask for a more friendly, efficient technician. Thanks for all you did Zabi.

5on Google,May 09, 2019


Thank you for a great service!!!!

Recommendedon Facebook,May 09, 2019


Yes They are great !!! Great service

5on Google,May 07, 2019


We started with Mermaid water a few years ago, and they have consistently provided excellent service. Both their work and their response time are outstanding. On their first visit they were able to solve a problem with our water system backwash that had plagued us for years. The technician who normally comes to our home, Zabi, is a real pro — knowledgeable, willing to explain exactly what the problems are, and unfailingly cheerful. Company is highly recommended.

Recommendedon Facebook,May 06, 2019


Great company. Great service. These guys keep their word!!!

5on Google,May 06, 2019


Great company. Great service. My system is about 6 months old and was using salt too quickly. They sent out a technician who quickly diagnosed the problem. A broken part. He replaced the salt and installed a new part at no cost. I'm a happy customer.

5on Google,May 04, 2019


Tech was on time. He checked the entire system. When he left there was zero mess. He did explain what he did.

5on Google,Apr 28, 2019


Great service rep.,knowledgeable about the product and service and explained clearly how to work the controls when leaving the property on va cation. I felt confident with his service call.

Recommendedon Facebook,Apr 26, 2019


Great service! The technician who came out was professional and helpful. The folks in the office were the same way.

5on Google,Apr 26, 2019


Technicians were very professional and knowledgeable. The systems are working great and easy to use.