Mermaid Water Systems review summary

5on Google,Mar 20, 2019


Tech was on time & called ahead and gave me a the time he would be here. Very neat & put on covers for his shoes. My wife is thankful for that. He explained every thing that he did & that was helpful. We are always pleased with the work. Thank you.

5on Home Advisor,Mar 19, 2019


Very professional, prompt, no nonsense company. Straight forward, informative and friendly.

5on Google,Mar 17, 2019


The technician was very professional.

5on Google,Mar 15, 2019


Mechanic was on time. He called us when he was 20 minutes out to let us know he was on his way. He finished the job quickly and made sure that he was satisfied and then that I was satisfied with the flow of water. He was really good to deal with.

Recommendedon Facebook,Mar 11, 2019


They did a great job on our older osmosis water system to find a replacement part rather than have to replace the whole system. They took the time to explain the system to us which was in the house we recently purchased. Very friendly and courteous. I’d highly recommend them!!

5on Home Advisor,Mar 09, 2019


If you're at all interested in a water softener and/or water purification system, call Mermaid. Leslie, the sales professional, was extremely knowledgeable and patient with all my questions. She did not put on a hard sell; rather, she let the products speak for themselves with a great in-home demonstration and water test. After the home visit, she was available via phone to answer a second set of questions I had. We ended up getting a point-of-entry water filter, water softener, and an under kitchen sink drinking water purification system. Leslie also took the time to show up during the install just to make sure everything was going ok. Jason, the installer, was amazing too! He took the time he needed to install everything professionally and he cleaned up the work areas very well. He also took extra time to answer questions and go through the maintenance and ongoing operational steps... which are going to be very minimal. It's been almost three months now, and we are so happy we decided to go with Mermaid. Great people, great company! Our water is exactly as it should be... feels better, looks better, and tastes better!

5on Google,Mar 06, 2019


Mermaid Water provides great professional service for our retirement community operation.

5on Google,Mar 03, 2019


Great service! Technician was prompt, courteous, and really knew what he was doing.

Recommendedon Facebook,Mar 01, 2019


Great service with great products.

5on Home Advisor,Feb 26, 2019


Showed up on time, very professional, explained everything and answered all the questions I had. took the time to make sure I understood everything. Due to us just moving into this area and house, Brent took the time to go over all the details of the water system that was in the house we bought. He also went over recommendation and options and quoted prices. He took care of the system with care and cleaned up everything while working and afterward. Very professional!! I would certainly recommend this company to anyone looking for any type of water system services.

Recommendedon Facebook,Feb 26, 2019

Tamera Crews

came and serviced my system. Very prompt and professional. Explained everything and cost prior to service. Gave recommendations and options for our home. Great Service!! Absolutely recommend to anyone looking for water system services!

5on Google,Feb 26, 2019

Tamera / Tammy

Very professional, prompt and knowledgeable. Serviced my water system, explained all the details about the system due to we just bought the home with a system installed. Brent took the time to go over they system and how it works and the recommended service. He took his time, answered all of my questions and cleaned up everything when done. Great Service!! I would certainly recommend them to anyone looking for Water System services!!

5on Google,Feb 19, 2019


Phenomenal prompt and professional service. Installation technicians Brent and Cody arrived following a notification phone call, at exactly the time promised by Randy the sales agent. They were very knowledgeable, professional, and thorough. Not many contractors go through the trouble to sweep the work area and make sure they’ve left the site better than they found it....Brent and Cody did. A resounding “thank you” to Mermaid Water Systems, Randy, Brent, and Cody and I will definetly be recommending this company.

5on Google,Feb 19, 2019


I had to call Mermaid for the repair. The first two times repairmen could not fix the issue but then Brent King came. He seems to be very knowledgeable and detected the problem right away. He was on time, polite, and professional. It has been almost a week and my Kinecto system is working fine. Mermaid charged me for the initial fee plus the part which is a fair price. Highly recommend Mermaid and Brent King for their service.

5on Google,Feb 14, 2019


Great service!